At Lyora Healthcare Services, our Supported Living service is designed to empower individuals with mental health needs, learning disabilities, and autism spectrum disorder (ASD) to live as independently as possible while receiving the right level of tailored support.
We recognise that every individual is unique. That is why we offer flexible, person‑centred care plans that are shaped around personal strengths, needs, preferences, and aspirations. Whether support is required occasionally or on a 24‑hour basis, our focus remains the same: promoting autonomy, confidence, choice, and meaningful participation in everyday life..
Our approach to supported living is rooted in dignity, respect, and inclusion. We provide practical assistance with a wide range of daily living activities, including:.
Medication support and health appointments
Meal planning, cooking, and nutrition
Household management and maintaining a safe living environment
Budgeting, financial skills, and tenancy responsibilities
Alongside practical support, we place strong emphasis on emotional wellbeing, communication, and social inclusion. This includes helping individuals to build social skills, develop consistent routines, manage anxiety or distress, and engage positively within their local communities. For people with learning disabilities or ASD, support is delivered in an adapted, structured, and sensory‑aware way, promoting understanding, predictability, and independence..
Our holistic support model ensures that individuals are not only safe and well supported, but are also able to thrive emotionally, socially, and psychologically. Our professionally trained support staff work closely with individuals, their families, advocates, and external professionals such as healthcare providers, social workers, and therapists to ensure care is coordinated, responsive, and outcome‑focused..
We actively encourage individuals to identify and work towards personal goals—whether this involves further education, vocational training, volunteering, employment, or developing life skills—and we support them every step of the way..
At Lyora Healthcare Services, supported living is about more than providing care. It is about creating stable, safe, and nurturing environments where people are supported to live fulfilling, self‑directed lives, make meaningful choices, and reach their full potential.
At the core of our business lies a commitment to excellence and timeless care delivered at an affordable price. We strive to provide and uphold the highest standard of care for our service users, ensuring their needs are met with compassion and professionalism.
We are committed to providing and maintaining the highest degree of care for our service users. Our core driving force is client and employee retention, achieved through continuous self-evaluation, service monitoring, ongoing training, staff assessments, effective communication, and strict adherence to our guiding principles, policies, and procedures.
We believe in proactive engagement, conducting regular spot checks to ensure that employee performance aligns with our high care standards. Our expert management team meticulously evaluates all potential clients, discussing their needs in detail to customize a care package that best suits them. This includes creating personalized care management plans with regular visits and assignments tailored to meet each client's unique, person-centered needs.
To ensure continuity and trust, we assign a carefully selected, qualified, and trained healthcare worker from our exceptional team as the primary caregiver for each client, minimizing rotations wherever possible. Our management team will maintain regular contact with clients to ensure satisfaction with our services, address their suggestions for improvement, and respond swiftly to any changes in their individual needs.
We are dedicated to empowering our service users to make their own decisions, take control of their lives, and maintain their independence. Lyora Healthcare Services is committed to respecting and honoring the diverse needs and values of our clients across all aspects of their identity, including religion, culture, race or ethnic origin, sexuality, political affiliation, marital status, parenthood, and disabilities.
Furthermore, we uphold a zero-tolerance policy against any form of discrimination or abuse, ensuring that all service users are treated equally and safeguarded from harm.
Our dedicated care team works collaboratively to ensure the highest level of support and care for our residents.
The Residents Manager is available Monday to Friday, 9am-5pm, with on-call responsibilities over weekends. They oversee staff supervision and ensure a safe, supportive environment that fosters resident independence and well-being.
A Senior Support Worker is on duty at all times 24/7. They mentor junior support workers, ensure effective implementation of care plans, collaborate with management on service quality, and provide guidance on best practices in care delivery. They also assist in training new staff.
Support Workers work alongside a Senior Support Workers. They provide direct support to residents in their daily activities, promoting independence and well-being.
The Administrator works Monday to Friday, 9am-5pm, managing administrative tasks including records, scheduling, compliance, budget oversight, and communication with clients, families, and external agencies to ensure all documentation is up to date.
At Lyora Healthcare Services, our values for supported living are at the heart of everything we do. We are committed to creating a positive, empowering environment for individuals with mental health challenges or learning disabilities by upholding the following core principles:
Respect and Dignity
We honor each individual’s unique identity, choices, and preferences, ensuring they are treated with respect and dignity at all times.
Empowerment and Independence
We encourage and support individuals to develop their skills, make their own decisions, and lead independent, fulfilling lives.
Inclusivity and Community Integration
We promote social inclusion by helping individuals actively participate in their communities and build meaningful relationships.
Person-Centred Care
Our support is tailored to meet the specific needs, aspirations, and goals of each individual, fostering a sense of purpose and achievement.
Safety and Well-Being
We provide a safe, nurturing environment where individuals can thrive, prioritizing their physical, mental, and emotional well-being.
Collaboration and Trust
We work closely with individuals, families, and professionals to deliver the best outcomes, fostering trust and transparency.
Don’t hesitate to get in touch with us should you need any information.
